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FAQ’s
Air Conditioning
General Information

What types of reverse cycle air conditioning systems do you offer?

We offer a variety of reverse cycle air conditioning systems, including split systems, multi-split systems, and ducted systems for residential properties.


How do I choose the right air conditioning system for my home?

Our team provides a free consultation to assess your property’s size, layout, and heating and cooling needs. We then recommend the most suitable air conditioning system for your specific requirements.


Installation Process

What is the process for getting an air conditioning system installed?

Our process includes an initial consultation, site assessment, system design, obtaining necessary permits, and the installation. We handle everything from start to finish!


How long does the installation process take?

For customers who pay upfront, installation will be scheduled promptly after the deposit is received. For those opting for a payment plan, installation will be arranged once the financing is approved by our partner.


Costs and Financing

How much does it cost to install an air conditioning system?

The cost varies depending on factors such as the type of system, the number of units, kilowatt capacities, and the brand. We provide a detailed quote after the initial consultation and site assessment.


Do you offer financing options for reverse cycle air conditioning installations?

Yes, we offer various financing options to make reverse cycle air conditioning more accessible. Our team can help you choose the best financing plan based on your financial situation.


Maintenance and Support

Do reverse cycle air conditioning systems require regular maintenance?

Yes, regular maintenance ensures optimal performance and longevity of your reverse cycle air conditioning system. We offer maintenance services, including cleaning, inspections, and repairs.


What should I do if I have concerns or complaints about my air conditioning units?

If you have any concerns or complaints about your air conditioning system, please contact our support team. We are committed to providing prompt and effective service to resolve any issues and ensure your system operates smoothly.


Energy Efficiency

Are your air conditioning systems energy-efficient?

Yes, we offer a range of energy-efficient air conditioning systems designed to reduce energy consumption and lower utility bills. We can recommend the best options for maximizing energy efficiency.


How can I improve the energy efficiency of my existing air conditioning system?

Regular maintenance, cleaning filters, and using programmable thermostats can improve the energy efficiency of your air conditioning system. Our team can provide additional tips and services to enhance efficiency.


Contact and Support

How can I get a quote for an air conditioning installation?

You can request a quote by filling out the contact form on our website or by calling our office directly. One of our representatives will arrange a consultation to provide a detailed quote.


What are your customer service hours?

Our customer service team is available Monday to Friday from 9:00 AM to 5:00 PM. You can also reach us via email or our online contact form at any time.


How can I contact Green Source for more information?

You can contact us by phone (1300 313 303), email (info@greensource.net.au), or through the contact form on our website. Visit our Contact Us page for detailed information.